Samsung's New Policy on Inactive Accounts: What You Need to Know
Samsung has begun informing users about a significant change regarding inactive accounts. Starting July 31, any account that hasn't been accessed in two years will be classified as inactive and may face deletion.
According to an email sent by Samsung, if an account is removed, users will lose access to it entirely. Furthermore, all data linked to that account will also be erased permanently. The company emphasizes that once deleted, these accounts and their associated data cannot be recovered.
The Impact on Samsung Services
This new policy could have serious implications for users of various Samsung services. As highlighted by reports from tech outlets, applications like the Galaxy Store and other proprietary tools such as Samsung Health and Galaxy Wearables require a valid Samsung account. If these accounts are deleted due to inactivity, any related data could also vanish without warning. However, Samsung assures customers that some information may still be kept in line with legal obligations.
Exceptions to the Rule
There are exceptions within this new framework for certain types of accounts. Family accounts that are registered or those with a history of earning reward points will not fall under this deletion policy. Additionally, any account used for purchasing products directly from Samsung's website will remain active.
How to Keep Your Account Active
If you want your account to stay active under this new rule, you only need one record of activity every two years. This can include logging into your account or using connected apps while signed in.
Affecting Former Users
This update primarily targets individuals who have switched away from using Samsung devices but still maintain an account with the company. If you're considering returning to the brand or simply wish to keep your data intact, it's wise to log into your account soon before potential deletions occur.
This move mirrors actions taken by Google two years ago when they announced similar policies regarding inactive accounts-starting their deletions in December 2023 after a period of inactivity lasting two years.
Your Data Matters: Stay Informed!
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