Bell-owned Virgin Plus has surprised some of its customers by offering them a free upgrade to 5G service. Customers who received this offer were given a $0/mo ‘5G Access’ add-on, as reported on RedFlagDeals and iPhone in Canada. This add-on isn’t automatically enabled, so customers who received it must manually turn it on to access 5G connectivity.
It’s uncertain how widespread this offer is, as not all Virgin customers seem to have received the 5G Access option. If you are a Virgin customer, it might be worthwhile to log into your account online and check under the ‘Others’ tab for this add-on. Additionally, some customers have reported being offered an exclusive $61/125GB 5G plan by Virgin.
What’s intriguing about Virgin’s move is that they are providing free 5G access while other competitors are scaling back on their 5G offerings. For example, Koodo recently removed 5G plans from its website, and Rogers has stated that Fido has no plans for 5G. This puts Virgin in a unique position of generosity towards its customers in the realm of 5G technology.
This offer demonstrates Virgin’s commitment to staying ahead in the connectivity space and providing value to its customers. With the growing importance of 5G technology in today’s digital landscape, this move by Virgin could potentially strengthen customer loyalty and attract new customers in Canada.
