Rogers Extends 3G Network Shutdown Deadline
In a recent announcement, Rogers Communications has decided to push back the shutdown of its 3G network by an extra week, now set for August 7. The company has updated its website and is reaching out to customers who still depend on the 3G service. This move aims to give these users ample time to upgrade their devices or consider switching carriers.
More Time for Device Upgrades
Rogers explained, “We are extending the deadline for our customers using the 3G network to transition to a better network experience.” The telecom provider will start phasing out its 3G services gradually and will inform users when their local shutdown occurs. Customers looking to switch over to either 4G LTE or 5G networks can do so without needing any changes in their current plans. To further assist those in need, Rogers is offering compatible devices at no cost.
Initially, the shutdown was scheduled for July 31. Once this transition takes place, anyone with older phones that only work on the 3G network will lose access not just to mobile data but also voice calls. Previously, Rogers imposed a one-time fee of $75, along with a monthly charge of $3, for customers who continued using their outdated devices.
User Challenges as Transition Approaches
With this new timeline in place, many users are facing significant hurdles regarding their devices. After the complete discontinuation of 3G services, there isn't a single standard that all phones use for making calls over VoLTE. Instead, various Voice over LTE standards exist which may lead to issues since older models-especially those manufactured before 2019 or imported from other countries-might not be compatible with Rogers' technology.
Customers using Rogers or other carriers that rely on its infrastructure like Freedom Mobile should revisit previous articles discussing changes related to this shutdown. Some key points include:
- A large number of phones will no longer work with Rogers once they discontinue support for 3G.
- Frustrations have been voiced by users of both Rogers and Fido regarding service interruptions leading up to the shutdown.
- The impact extends beyond just Rogers; Freedom Mobile is also affected.
- Rogers announced free upgrades available for customers still using older devices ahead of shutting down its legacy service.
- A new fee structure includes a $75 charge for those remaining on the outdated system as June comes to an end.
- OnePlus smartphones are receiving VoLTE support as part of preparations leading up to this change.
Support Available During Transition Period
For anyone unsure if their device will function after the shutdown date passes, resources are available online where compatibility with both Roger's 4G and newer networks can be checked easily. This situation highlights how quickly mobile technology evolves and underscores why it's essential for consumers always stay informed about updates concerning their services and potential upgrades.
By proactively contacting affected individuals through direct outreach while updating online information resources, Rogers aims at minimizing disruption during this transition period. Their efforts show commitment towards providing alternatives which help ease adjustments needed by those still relying on older tech.
As we approach this deadline together as consumers and industry players alike must recognize how crucial it is staying updated within today's fast-paced tech landscape. With constant advancements in phone technology ensuring you have an up-to-date device can prevent unexpected service interruptions down the line.
The proactive measures taken by Rogers offer hope especially among those who might have overlooked earlier notifications about these changes; extending deadlines allows more time necessary adapt accordingly while embracing modern technologies that many newer models already support seamlessly.
This moment marks an important shift not only affecting individual users but also signaling broader trends within telecommunications as reliance moves away from aging networks toward contemporary standards designed specifically around user needs today.
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