OnePlus Users in Canada Face Calling Issues as 3G Networks Shut Down
As Canadian telecom companies move forward with their plans to shut down 3G networks, many users with older smartphones may experience problems connecting. While the majority of customers will likely see no impact, those using unsupported devices-especially certain OnePlus models-might find themselves unable to make calls once the shutdown occurs.
Transitioning to VoLTE
With the retirement of 3G networks, users must switch to Voice over LTE (VoLTE) for making calls. Unfortunately, older phones that do not support VoLTE will lose calling capabilities entirely. In Canada, this issue particularly affects OnePlus devices running software versions prior to OxygenOS 14 since they lack the necessary updates for this feature.
Shutdown Timeline by Major Carriers
Rogers is at the forefront of this transition, planning to deactivate its 3G network on July 31. Following Rogers, Bell intends to discontinue its service in October while Telus aims for a December shutdown. Rogers has indicated that it wants all phones released from 2019 onward to support VoLTE; however, there have been reports of mixed messages from customer service representatives. Some users have claimed they were wrongly informed that no OnePlus models would work with VoLTE. The company later clarified that only older models-including those from the OnePlus 9 series and earlier-will not receive updates due to discontinued software support.
Updates for Newer Models
OnePlus has assured customers that newer devices like the OnePlus 10 series and later will receive necessary updates so they can continue using VoLTE on Canadian networks without issues. However, owners of unsupported models may need to think about upgrading or finding alternative solutions. Some users have reported success by manually changing their network settings or reaching out directly to their carrier for assistance in bypassing restrictions.
Broader Impact Beyond OnePlus
The challenges posed by this shutdown are not exclusive to OnePlus smartphones; older devices from other brands could also be affected-particularly those not officially sold within Canada's market. Additionally, travelers who use non-Canadian phones might face similar connectivity issues as countries around the world phase out their own 3G services.
What Users Should Do Now
As these shutdown dates draw near, it's crucial for anyone relying on a phone without VoLTE capabilities check whether their device is compatible or look into other options before losing calling functionality altogether.
In summary, while most Canadians won't notice any changes during this transition away from outdated technology, some specific groups-including certain OnePlus users-must take proactive steps now if they want uninterrupted service moving forward.
